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Return & Refund Policy

I hope you love every book you purchase! Please review my return and refund policy before placing your order.

All Book Sales Are Final

Due to the nature of my products, all book sales are final, and I do not accept returns or exchanges for reasons such as change of mind, accidental purchases, or personal preferences.

Damaged or Incorrect Items

I take great care in packaging and shipping your books. However, if your order arrives damaged, defective, or incorrect, I'm happy to help make things right!

Please contact me within 7 days of delivery with the following information:

• Your order number

• A brief description of the issue

• Clear photos of the damaged or incorrect item and its packaging

Once I review your request, I will determine the appropriate resolution, which may include a replacement or refund.

Lost or Missing Packages

If your package hasn't arrived, please check your tracking information and contact the shipping carrier first.

If you still need assistance, reach out to us, and we'll do our best to help resolve the issue.

Refunds

If a refund is approved, it will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your financial institution.

Contact Us

If you have questions or concerns about your order, please contact us at Sablehellebore@gmail.com

Thank you for supporting our bookstore and happy reading!

This policy does not limit any rights you may have under applicable consumer protection laws.

Shipping Policy

Thank you for shopping with me! I take great care in packaging your books to ensure they arrive safely and in excellent condition.

Order Processing

Orders are typically processed and shipped within 3–5 business days after payment is received, excluding weekends and holidays and pre-order campaigns.

During busy seasons, promotions, or new book releases, processing times may be slightly longer.

Shipping Rates

Shipping costs are the responsibility of the customer and are calculated and displayed at checkout through the online store.

Shipping rates may vary based on your location, package weight, and selected shipping method.

All shipping charges will be clearly displayed before you complete your purchase.

Shipping & Delivery Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

Please note that shipping estimates do not include order processing time. Delivery dates are estimates and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Incorrect Shipping Addresses

Please double-check your shipping address before completing your purchase.

I am not responsible for delivery issues caused by incorrect or incomplete shipping information provided at checkout.

If you notice an error, please contact us as soon as possible. I will do my best to update your address before your order ships.

Lost, Delayed, or Damaged Packages

While I carefully package every order, shipping delays or damage can occasionally occur.

If your order arrives damaged, please contact me within 7 days of delivery with your order number and photos of the damaged item and packaging.

If your package is lost or significantly delayed, please reach out so we can help investigate the issue with the shipping carrier.

Shipping Restrictions

We currently ship to addresses within the United States.

Contact Us

If you have any questions about shipping or your order, please contact us at Sablehellebore@gmail.com

Thank you for supporting our bookstore, and happy reading!